Contents
Part 1: The New Way of Doing Business
1 Welcome to the Twenty-First Century
Full Time, Part Time, Nap Time
Three Kids and a Kitchen Table
The Online Opportunity for Businesses
Part 2: Selling Your Services as an Elance Contractor
3 Contractor Accounts and Fees
4 Contractor Profiles That Sell
Finding and Editing Your Profile
Your Portfolio and Sample Work
5 Winning Projects as a Contractor
Making the Personal Connection
The Mechanics of Submitting a Proposal
7 Managing Projects—Your Time to Shine
You’ve Been Awarded the Job, Yikes!
8 Tips for Beginning Contractors
Do the Hustle: The Numbers Game
Part 3: Growing Your Business as an Elance Client
9 Attracting the Best—The Client Image
Reviews, Hourly Rates, and Groups
A Productive Posting Structure
12 Selecting the Right Contractor
Determine Your Hiring Criteria
Navigating the Elance Workroom
File Sharing and Status Reports
The Contractor-Client Relationship
Fostering Loyalty and Excellence
Part 4: Advanced Elancing for Contractors and Clients
14 The Nuts and Bolts of the Deal
Change Order Agreement and Letter of Engagement
15 Managing Your Account—and Your Money
Really Important Settings to Know
Escrow Management for Contractors
16 Leveraging Your Elance Experience
Workroom Messages, Terms and Milestones, and Agreements