Test Cases

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Test cases enable administrators to verify the voice configuration works as expected. To create a new voice routing test case, use the following steps:

1. Open the Lync Server 2010 Control Panel.

2. Click Voice Routing.

3. Click Test Voice Routing.

4. Click the New button to create a new test case.

5. Enter a Name for the case.

6. Enter a Dialed number to test. This is the number a user enters into the Lync client and is normalized based on the selection dial plan selected next.

7. Select a Dial Plan.

8. Select a Voice policy.

9. Enter an Expected translation. This is the string the dialed number to test string is expected to be translated to. If a normalization rule in the dial plan does not convert the dialed number to this string, the test is recorded as a failure.

10. Select an Expected PSTN usage for the test case. This field is optional. If the test case matches a PSTN usage other than the one selected here, the test is recorded as a failure.

11. Select an Expected route for the test case. This field is optional. If the voice test matches a route other than the one selected here, the test is recorded as a failure.

12. Click the Run button to begin the test.

13. To save the test case, click the OK button. Figure 18.3 shows a sample test case that has failed all tests. This indicates an administrator should modify the voice configuration before publishing the changes.

Figure 18.3 Failed Test Case

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