Archiving IM Conversations

IM conversations can be archived in two ways. One way is for an administrator to implement an archiving policy on an archiving server. The other way to archive messages is into Outlook.

→ For a review on implementing archiving policies on an archiving server, refer to Chapter 8, “Microsoft Lync Server 2010 Archiving.”

In the Options area, under the Personal tab, is the option to Save instant message conversations in my email Conversation History folder. If this option is checked, each conversation is saved into this e-mail folder at the time the IM window is closed. This is a useful way to access old conversations and this folder’s contents are indexed for easy searches.

The IM interface enables one person to send a file to the other participant of the IM conversation. On the far right side of the toolbar is a paperclip icon. Clicking this icon opens a file-browsing session to enable the user to identify a file to send to the other user. Files can only be sent one at a time. Trying to Ctrl-click multiple files results in simply changing the file, not adding users to a list. Click Open after the file is selected. The person set to receive the file receives a notification and has the option to Accept, Save As, or Decline the file. Accepting the file triggers a warning window to warn the user that the file might contain harmful malware and that she should accept files from only someone she knows. After it is accepted, it downloads and a link displays to access the file. The sender of the file receives a notification that the transfer was successful.