Before Installing the Management Pack

There are some requirements that should be made prior to installing the management pack. The Lync Server 2010 management pack requires the following:

• Lync Server 2010 is deployed.

• OpsMgr 2007 R2 agents is deployed to all Front End and Edge servers.

• Agent proxy is enabled on the Front End servers.

• Agent proxy is enabled on the synthetic transaction watcher node.

In most environments, agent proxy is not already enabled. Operations Manager 2007 R2 has a variety of security measures built in to the product to prevent security breaches. One measure in particular is the prevention of impersonation of one agent by another. That is, an agent SERVER1 cannot insert operations data into the database about SERVER2. This could constitute a security violation, where SERVER1 can maliciously generate fraudulent emergencies by making it appear that SERVER2 has operational issues.

Although this is normally a good feature, this can be a problem if, in fact, SERVER1 is monitoring SERVER2 from a client perspective. This is the case with the Lync Server management pack and so agent proxy must be turned on for the management pack to function properly.

To enable agent proxy for a computer, complete the following steps:

1. Open the Operations Manager 2007 R2 console.

2. Select the Administration section.

3. Select the Agent Managed node.

4. Right-click the agent in the right pane and select Properties.

5. Click the Security tab.

6. Check the Allow This Agent to Act as a Proxy and Discover Managed Objects on Other Computers check box.

7. Click OK to save.

Repeat the steps for all agents that need to act as proxy agents (for example, all Lync Server 2010 front end, edge, and synthetic transaction watcher nodes).