Managing Contacts

Most people are accustomed to the behaviors in Outlook where you can quickly look up a user in the contacts or by starting to type that person’s name. The Lync 2010 client follows this model by organizing contacts by groups and by enabling users to quickly search for contacts by simply typing the person’s name.

For example, on the Find a contact line, if you type a name, the client suggests names based on the contacts. From here, simply click Add to add the contact to a contact group as shown in Figure 23.5. When this occurs, the person you added receives a notification of the addition and has the option to add you as well. Once added, the contacts appear in the group you selected and you are able to see their presence information at any time.

Figure 23.5 Adding Contacts

After a contact is added, he can be moved from one contact group to another by simply left-clicking and dragging the contact from one group to another. By holding the mouse over the name of the contact, you can see any notes he has set in the client as well as his picture.