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IM Features

For most environments, the most commonly used feature in the Microsoft Communicator client is Instant Messaging. This function enables users to stop cluttering mailboxes with “where do you want to go for lunch?”-type messages and enables users to limit their messages to only people who are likely to respond quickly. This also is where accurate presence information comes in handy.

Starting an IM conversation is as simple as double-clicking a contact. Doing so launches the IM window, which defaults to the IM tab, as shown in Figure 22.5.

Figure 22.5 Launching the IM Interface

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The IM client works like any other IM client. You can see the status information for the person to which you are communicating, and there are two areas in the window: one to type in and one to display the conversation. Users have access to the usual features such as altering the font, color, and size of the text as well as a menu of emoticons.

Caution

Remember that you can access emoticons with the usual combinations of characters. Although this is useful, be aware that sometimes messages you send will inadvertently turn into emoticons. This is especially common when using an IM client to troubleshoot programming code with a coworker.

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