- Title Page
- Copyright Page
- Dedication
- Contents at a Glance
- Table of Contents
- About the Authors
- Acknowledgments
- We Want to Hear from You!
- Reader Services
- Introduction
- Part I. Overview
- Chapter 1. What Is Microsoft Lync Server?
- Chapter 2. What Is New in Microsoft Lync Server?
- Introducing New Management Tools
- Topology Changes
- New Enterprise Voice Features
- New Call Management Features
- Integrated Mediation Server
- New Presence Features
- New Conferencing Features
- DNS Load Balancing
- Survivable Branch Appliances
- Operating System Support
- New Lync Client Features
- Client Appearance
- The “Me” Area
- Enhanced Contacts
- Privacy Relationships
- Integration with Office and Windows 7
- Whiteboarding and Application Sharing
- Improved Meeting Join Experience
- Conferencing Attendant and Scheduling
- PSTN Dial-In Conferencing Improvements
- Video Improvements
- Manager/Admin Improvements
- Improved Phone Experience
- Summary
- Chapter 3. Feature Overview of Microsoft Lync Server
- Chapter 4. Benefits of Microsoft Lync Server 2010
- Part II. Microsoft Lync Server 2010 Server Roles
- Chapter 5. Microsoft Lync Server 2010 Front End
- Chapter 6. Microsoft Lync Server 2010 Edge
- Chapter 7. Microsoft Lync Server 2010 Monitoring
- Overview
- Installation
- Configuration
- Administration
- Troubleshooting
- Best Practices
- Summary
- Chapter 9. Director
- Part III. External Dependencies
- Chapter 10. Dependent Services
- Chapter 11. SQL
- Chapter 12. Firewall and Security Requirements
- Part IV. Administration and Management
- Chapter 13. Monitoring Microsoft Lync Server 2010
- Overview
- OpsMgr Lync Server 2010 Monitoring
- What Is New in OpsMgr R2?
- How OpsMgr Works
- OpsMgr Architecture
- How to Use OpsMgr
- OpsMgr Component Requirements
- Advanced OpsMgr Concepts
- Understanding OpsMgr Deployment Scenarios
- Multiple Configuration Groups
- Deploying Geographic-Based Configuration Groups
- Deploying Political or Security-Based Configuration Groups
- Sizing the OpsMgr Database
- Defining Capacity Limits
- Defining System Redundancy
- Monitoring Nondomain Member Considerations
- Securing OpsMgr
- Installing Operations Manager 2007 R2
- Installing Edge Component Monitoring Certificates
- Installing the Lync Server 2010 Management Pack
- Best Practices
- Summary
- Chapter 14. Backup and Restore of Microsoft Lync Server 2010
- Chapter 15. Administration of Microsoft Lync Server 2010
- Chapter 13. Monitoring Microsoft Lync Server 2010
- Part V. Migrating from Older Versions
- Part VI. Voice
- Chapter 17. PBX Integration
- Chapter 18. Enterprise Voice
- Chapter 19. Audio Conferencing
- Part VII. Integration with Other Applications
- Chapter 20. Exchange 2010 and SharePoint 2010 Integration
- Overview
- Exchange 2010 Unified Messaging
- Call Answering Rules
- Exchange 2010 Unified Messaging Architecture
- Unified Messaging Users
- UM Web Services
- Supported IP/VoIP Hardware
- Unified Messaging Protocols
- Unified Messaging Installation
- Postinstall Configuration
- Data Storage in Unified Messaging
- Exchange 2010 Outlook Web Application
- SharePoint 2010 Integration
- Best Practices
- Chapter 21. UCMA
- Chapter 20. Exchange 2010 and SharePoint 2010 Integration
- Part VIII. Clients
- Chapter 22. Microsoft Communicator Client for Macintosh
- Chapter 23. Windows, Browser, and Silverlight Clients
- Chapter 24. UC Endpoints
- Part IX. Planning for Deployment
- Chapter 25. Virtualization
- Chapter 26. Planning for Internal Non-Voice Deployment
- Chapter 27. Planning for Deploying External Services
- Chapter 28. Planning for Voice Deployment
- Index
DTMF Commands
,Lync Server 2010 enables attendees to use DTMF commands when in a conference to control certain features normally visible within a Lync client. For example, users can send DTMF tones that might mute their microphone, play an attendee roll call, or lock the conference. Usually these features can be accessed through a Lync client, but without a visible user interface, DTMF tones must be used. By default, a global configuration of the key mappings is assigned to all users. If required, administrators can modify the global configuration or modify the key mappings on a per-site basis.
Note
There is no method to assign different DTMF key mappings directly to users within the same site, so key mappings are either global or site specific. In addition, the DTMF configuration can be modified only by using the Lync Server Management Shell.
The following DTMF commands are available to assign to phone keys:
• AdmitAll—Enables users waiting in the lobby to join the meeting. This key is not enabled by default. Assign a value to enable this feature.
• AudienceMuteCommand—Mutes all microphones except the presenter. This key is 4 by default.
• CommandCharacter—The key pressed before entering any other DTMF command digits. This key is * by default.
• EnableDisableAnnouncementsCommand—Toggles whether entry and exit announcements are played during the meeting. This key is 9 by default.
• HelpCommand—Plays a summary of the DTMF commands available to a user. This key is 1 by default.
• LockUnlockConferenceCommand—Toggles whether the audio conference is locked or unlocked to allow new participants to join. This key is 7 by default.
• MuteUnmuteCommand—Toggles whether the participant’s audio microphone is muted or unmuted. This key is 6 by default.
• PrivateRollCallCommand—Plays a roll call of participants only to the user issuing the command. This key is 3 by default.
Tip
If any of these DTMF commands needs to be disabled, assign a $Null value to the parameter.
To set the values, an administrator must use the following Lync Server Management Shell syntax:
Set-CsDialInConferencingDtmfConfiguration –Identity <Global or site:<Site Name>>
-AdmitAll <Digit> -AudienceMuteCommand <Digit> -CommandCharacter <Digit>
-EnableDisableAnnouncementsCommand <Digit> -HelpCommand <Digit>
-LockUnlockConferenceCommand <Digit> -MuteUnmuteCommand <Digit> -PrivateRollCallCommand<Digit>
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