Summary

The improvements to Enterprise Voice and the Mediation role in Lync Server become apparent during the configuration phase. It is easy to see just how much flexibility an administrator has with the deployment and why the product feels so much more mature. On top of the flexibility, new features such as Call Admission Control and Media Bypass help ensure network stability and a strong end-user experience for Enterprise Voice users.

The emergency services improvements with E-911 enable organizations to meet certain regulations or goals not possible with earlier versions of Communications Server. The survivable branch appliances from third-party partners ease the mind of administrators everywhere by helping ensure branch offices still get dial tone access when their connection to a main site goes out. The flexible Response Group configuration enables organizations to build an entire interactive voice response workflow in a manner that meets business requirements. The bottom line is the Lync Server 2010 Enterprise Voice feature set meets or exceeds the capabilities of many other IP-PBXs available today.