Real-time communication has evolved into a business-critical function. This becomes even more important as enterprises look to Lync Server to replace its legacy PBX system and function as an enterprise voice platform. As with any business-critical service, it must be backed up. Even more important, it must be backed up in a way that restoration of service is both straightforward and quick. After all, telephone service has the same expectations as electricity: always on. A good backup strategy is a solid way to meet those expectations.
→ If you are looking for information specific to virtualization and snapshotting as a backup process, a full review of the topic is included in Chapter 25, “Virtualization.”
This chapter highlights not only the best practices in creating a backup strategy for Lync Server, but also how to implement that strategy in your environment. It starts with a discussion of Lync Server backup strategy, followed by backup and restore processes. Finally, this chapter concludes with troubleshooting and best practices.