In this exercise, you’ll use different methods to delete the three messages you created in the previous exercises, permanently delete a message from the Deleted Items folder, and set up Entourage to automatically empty your Deleted Items folder each time you quit the program.
Note
SET UP In this exercise, you’ll work with the messages you created in the previous exercises. If you didn’t do those exercises, you can work with any messages you are ready to delete from your Inbox.
Troubleshooting
If you haven’t configured an account that receives mail in the On My Computer group, you can perform this exercise in another account group. However, the schedule you set up in steps 8–13 works only for the Deleted Items folder in the On My Computer group. It does not empty the contents of Deleted Items folders for other account groups.
In your Inbox, click the original SBS test message you sent to yourself.
On the toolbar, click the Delete button.
Entourage moves the message from your Inbox to the Deleted Items folder.
Click the reply message (Re: SBS test message), and then press the Delete key.
Right-click the forwarded message (FW: SBS test message), and then click Delete Message.
None of the SBS messages remain in your Inbox.
In the Folder list for the account you’re using, click Deleted Items.
The three messages are in the Deleted Items folder.
Other deleted items might also appear there. By default, the contents of the Deleted Items folder are sorted by the date and time you received them, not by the date and time you deleted them.
Click the SBS test message, and then press the Delete key.
Entourage prompts you to confirm that you want to permanently delete the message.
In the message box, click Delete.
The selected message disappears from the Deleted Items folder. No one really knows where these go ... but after you delete an item it is no longer available to you from within the program.
Tip
You can employ any of the methods you used in steps 2–4 to permanently delete messages and other items from the Deleted Items folder.
Now we’ll set up Entourage to automatically clean out your Deleted Items folder.
On the Tools menu, click Schedules.
The Schedules window opens. Empty Deleted Items Folder is one of the standard schedules. It’s enabled (turned on), but doesn’t show times in the Next Run or Last Run columns. This indicates that no specific schedule has been assigned to this action.
In the list, double-click Empty Deleted Items Folder.
The Edit Schedule dialog box opens. The schedule item instructs Entourage to delete mail from the Deleted Items folder—specifically, the Deleted Items folder in the On My Computer group in the Folder list. The schedule is currently turned on (as indicated by the selected Enabled check box), but is set to start manually rather than automatically.
In the When area, click Manually to expand the list, and then click On Quit.
In the Action section, in the days box to the right of the Delete Mail action, replace 0 with 3.
This instructs Entourage to delete only the messages that are more than three days old, in case you realize after quitting the program that you still need access to a deleted file.
In the Edit Schedule dialog box, click OK.
On Quit now appears in the Next Run column of the Empty Deleted Items Folder action.
In the Schedules dialog box, click the Close button.
On the Entourage menu, click Quit Entourage (or press Command+Q).
The Entourage windows close, and a message box alerts you that the scheduled action will take place.
In the message box, click Delete.
A similar message box appears, for each account you’re connected to, alerting you that Entourage will empty the Junk E-Mail folder.
Click Delete in each message box or, in the first of these message boxes, select the Don’t show this message again check box and then click Delete.
When Entourage is completely shut down, the menu bar disappears from the top of your screen.
Start Entourage, open the Deleted Items folder, and confirm that it is empty.
