Chapter 16

When Good iPhones Go Bad

In This Chapter

Fixing iPhone issues

Dealing with network and calling problems

Eliminating that sinking feeling when you can’t sync

Perusing the Apple website and discussion forums

Sending your iPhone to an Apple Store

In our experience, iPhones are usually reliable devices. And most users we talk to report trouble-free operation. Notice our use of the word most. That’s because every so often, a good iPhone goes bad. It’s not a common occurrence, but it does happen. So in this chapter, we look at the types of bad things that can happen, along with suggestions for fixing them.

What kind of bad things are we talking about? Well, we’re referring to problems involving

The phone itself

Making or receiving calls

Wireless networks

Sync, computers (both Mac and PC), or iTunes

After all the troubleshooting, we tell you how to get even more help if nothing we suggest does the trick. Finally, if your iPhone is so badly hosed that it needs to go back to the mothership for repairs, we offer ways to survive the experience with a minimum of stress or fuss.