Cable & Moore, 318

Cafe du Donut marginal analysis, 210–211

CALEB Technologies, 369

Calling population, 429, 430

Canadian Men’s Curling Championships, 39

Capital budgeting 0–1 (binary) variables, 364–365

Carnegie-Mellon University, 369

Carrying costs, 187, 189, 200

• cost of capital, 188

• insurance, 188

• obsolescence, 188

• salaries/wages for warehouse employees, 188

• spoilage, 188

• taxes, 188

• theft, 188

• warehouse costs, 188

Causal models, 148

Causation, 134

c-charts, 539–541

• and Excel QM, 540–541

• and Red Top Cab Company, 540

CELM. See Customer Equity Loyalty Management (CELM)

Centered moving averages (CMA), 166–167

Centers for Disease Control and Prevention, 433

Central limit theorem, 533

Central planning engine (CPE), 363

Central tendency of distribution, 32

Challenger space shuttle, 63

Charnes, A., 324, 368

Chase Manhattan Bank, 318

Clarizen software, 410

Classical method, of objective probability, 22–23

Cloud-based work environment, 395

CMA. See Centered moving averages (CMA)

Coefficient of correlation, 116–117

Coefficient of determination, 116, 122

Coefficient of realism, 67, 74

Collectively exhaustive events, 23–24, 32, 502

Collectively exhaustive states, 502

Collinearity, 131

Communities of practice (CoPs), 320

Complete enumeration, 5

Complex queuing models, 446

Components and material structure tree, 215–216

Computational algorithm, 369

Computer

• software and regression, 122–126

Computer languages and simulation, 462

Computers, 237

• quantitative analysis role, 9–12

• simulation, 446, 484–485

Conditional probabilities and decision trees, 78, 85

Conditional probability, 25, 26, 28, 78, 504

Conditional values, 64

Conflicting constraints, 261

Conflicting viewpoints in defining problems, 12–13

Constant service time model, 442–443

Constraints, 238, 239, 409

• binding and nonbinding, 251

• crash time, 408

• dual price, 270

• equations, 249

• graphical representation, 241–245

• greater-than-or-equal-to, 250–251

• inequality, 242

• left-hand side, 251

• less-than-or-equal-to, 250–251

• nonbinding, 251

• redundant, 262–263

• right-hand side, 251

• right-hand-side values, 264, 269–271

• solution points that satisfy, 242–243

• transportation problems, 322

Consumer market survey, 148

Continental Airlines CrewSolver system, 369

Continuous probability distribution, 32

• and continuous random variables, 34–35

Continuous random variables, 31, 34–35

Control charts, 530

• attributes, 537–541

• building, 531

• c-charts, 539–541

• defects, 539–540

• patterns to look for, 531

• QM for Windows, 547–548

• R-chart, 532, 535, 537

• variables, 532–537

• $\overline{x}$-chart (x-bar chart), 532–537

Controllable inputs, 472

Controllable variables, 4

Cooper, W. W., 324, 368

Corner point method, 248–250, 258–259

Corporate operating system simulation, 484–485

Correlation, 134

Cost analysis simulation, 481–484

Cost data, 400

Cost parameters, 7

Costs

• fixed, 6, 8, 11, 18

• planning and scheduling project costs, 400–403

• project, 400–404

• service, 428

• single-channel queuing model, 436–438

• variable, 6, 8, 11

• waiting lines, 428

CPM. See Critical path method (CPM)

Crashing, 405–409

Crash time, 405

CrewSolver system, 369

Criterion of realism, 67

Critical activities, 395

Critical path, 388, 392–395

Critical path method (CPM), 387–393

Crosby, Philip, 530

Crystal Ball, 485

CSX Transportation Inc. optimization models, 7

Cumulative probability distribution, 465, 472

Curling champions, probability assessments of, 39

Current state to future state, 504

Customer Equity Loyalty Management (CELM), 509

Cyclical (C) component of time-series, 150