A SharePoint discussion board is a list that supports newsgroup-style dialog. Discussion boards can be as open as you like, but there are also features for managing discussion threads and ensuring that only approved posts appear.
Email-enabling discussion boards can be a great way to handle a large amount of email on a particular subject or project. Project managers who receive a large volume of email on a particular project can set up a discussion board to manage and share these communications.
Discussion boards are also a great place to capture knowledge-management information within your organization. Capturing best practices, lessons learned, and other similar types of information can be quickly and easily accomplished in a SharePoint discussion board.
To create a new discussion board, perform the following steps:
On the site for which you would like to create the new discussion board, click All Site Content, and then on the All Site Content page, click Create.
Under List, click Discussion Board.
In the Name text box, type a name for the discussion board, as shown in Figure 5-27.
The name is required and will be displayed on the discussion board page. It will become part of the page’s URL.
To enter a Description, click More Options, and then in the Description text box, type a description of the discussion board.
In the Navigation section, specify whether you want the discussion board to appear on the Quick Launch bar.
To enable the discussion board to receive email, under Allow This List To Receive E-Mail, select Yes.
In the E-Mail Address text box, type a unique name to use as part of the email address for the discussion board, and then click Create.
You can begin creating new discussions as soon as the discussion board has been created, or you can even use the out-of-the-box Team Discussions board that is created by the default Team Site template. To create a new discussion, do the following:
Open the discussion board for which you would like to create a new discussion.
In the content area, click Add New Discussion. Or, click List Tools, select Items, and then on New Item, click Discussion.
The rich-text editor opens, as shown in Figure 5-28.
Type the text that you want for the subject and body of the message, apply any formatting that you want, and then click Save.