Copyright

Copyright © 1999 by Que® Corporation

Copyright © 1999 by MediaNet, Inc., Chapters 21-26

All rights reserved. No part of this book shall be reproduced, stored in a retrieval system, or transmitted by any means, electronic, mechanical, photocopying, recording, or otherwise, without written permission from the publisher. No patent liability is assumed with respect to the use of the information contained herein. Although every precaution has been taken in the preparation of this book, the publisher and author assume no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein.

Library of Congress Catalog Card Number: 98-87632

Printed in the United States of America

First Printing: May 1999

02 01 00 4 3 2

Trademarks

All terms mentioned in this book that are known to be trademarks or service marks have been appropriately capitalized. Que Corporation cannot attest to the accuracy of this information. Use of a term in this book should not be regarded as affecting the validity of any trademark or service mark.

PowerPoint is a registered trademark of Microsoft Corporation.

Warning and Disclaimer

Every effort has been made to make this book as complete and as accurate as possible, but no warranty or fitness is implied. The information provided is on an "as is" basis. The authors and the publisher shall have neither liability or responsibility to any person or entity with respect to any loss or damages arising from the information contained in this book.

Credits

Executive Editor

Angela Wethington

Acquistions Editor

Jamie Milazzo

Development Editor

Brian-Kent Proffitt

Managing Editor

Thomas Hayes

Project Editor

Damon Jordan

Copy Editor

Suzanne Rose

Proofreader

Mary Ellen Stephenson

Indexer

Angie Bess

Technical Editors

Connie Grey

Jim Grey

Michelle Hileman

Layout Technician

Eric S. Miller

Cover Designers

Dan Armstrong

Ruth Lewis

Book Designers

Lousia Klucznik

Ruth Lewis