Troubleshooting

My sound file won't play.

Your computer must have correctly configured speakers and sound card to play music and sounds. Also be sure to check the volume if the sound is too low.

My sound and movie files don't behave as expected during a presentation.

Check the Custom Animation dialog box to verify the settings in place for each media object such as when to start it, whether or not to loop, and so forth. Access this dialog box by choosing Slide Show, Custom Animation.