Troubleshooting

Why are some of the image files from my presentation not appearing in the HTML slide show?

If you place your supporting files (such as images) in a subfolder, you must create the same folder structure on your Web server and transfer your files to their correct locations. If you transfer all your files to the same location, without subfolders, your slide show will not work properly.

I have the right folders in the right place on my Web server, but some of my files are still not appearing in the Web slide show. What else can I do?

You must create files and folder names exactly as you created them when you published your Web page locally, including upper- and lowercase characters. Using the wrong case in even one character of a file or folder name can prevent your Web page from working properly.