© Copyright IBM Corp. 2009. All rights reserved. 141 Chapter 8. Work Management This chapter describes work management concepts and capabilities. The Work Management module focuses on planning and executing work orders, assigning crafts and labor, and reporting costs and assets downtime. This chapter contains the following topics: “ Work orders” on page 142 “ Work order flow control” on page 152 “ Plan labor and crafts” on page 155 “ Failure class” on page 158 “ Safety module” on page 161 “ Reporting costs” on page 168 “ Reporting downtime” on page 173 8