4 Certification Study Guide Series: IBM Maximo Asset Management V7.1 Specific benefits can vary by country ( or region) and role. In general, after you become certified, you should receive the following benefits: Industry recognition Certification can accelerate your career potential by validating your professional competency and increasing your ability to provide solid, capable technical support. Program credentials As a certified professional, you receive ( through e- mail) your certificate of completion and the certification mark associated with your role for use in advertisements and business literature. You can also request a hardcopy certificate, which includes a wallet- size certificate. IBM Professional Certification acknowledges the individual as a technical professional. The certification mark is for the exclusive use of the certified individual. Ongoing technical vitality IBM certified professionals are included in mailings from the IBM Professional Certification Program. 1.2 IBM Tivoli Software Professional Certification The IBM Tivoli Professional Certification program offers certification testing that sets the standard for qualified product consultants, administrators, architects, and partners. The program also offers an internationally recognized qualification for technical professionals seeking to apply their expertise in today’s complex business environment. The program is designed for those who implement, buy, sell, service, and support IBM Tivoli solutions and want to deliver higher levels of service and technical expertise. Whether you are a Tivoli client, partner, or technical professional wanting to put your career on the fast track, you can start on the road to becoming a Tivoli Certified Professional today. Benefits of Tivoli certification Tivoli certification provides the following benefits: For the individual: – IBM Certified certificate and use of logos on business cards – Recognition of your technical skills by your peers and management

Chapter 1. Certification overview 5 – Enhanced career opportunities – Focus for your professional development For the IBM Business Partner: – Confidence in the skills of your employees – Enhanced partnership benefits from the IBM Business Partner program – Ability to bill your employees’ services at higher rates – Strengthens proposals to customers – Deepens technical skills available to prospective customers For the customer: – Confidence in the services professionals handling your implementation – Ease of hiring competent employees to manage your Tivoli environment – Enhanced return on investment ( ROI) through more thorough integration with Tivoli and third- party products – Ease of selecting a Tivoli Business Partner that meets your specific needs Certification checklist To pursue certification, follow the steps in this checklist: 1. Select the certification that you want to pursue. 2. Determine which test or tests are required by reading the certification role description. 3. Prepare for the test, using the following resources provided: – Test objectives – Recommended educational resources – Sample assessment test – Other reference materials – List of opportunities for gaining experience 4. Register to take a test by contacting one of our worldwide testing vendors: – Prometric – Pearson Virtual University Enterprises ( VUE) Note: These resources are available from each certification description page, as well as from the test information page. Note: When providing your name and address to the testing vendor, be sure to specify your name exactly as you want it to appear on your certificate.

6 Certification Study Guide Series: IBM Maximo Asset Management V7.1 5. Take the test. Be sure to keep the Examination Score Report provided upon test completion as your record of taking the test. 6. Repeat steps 3 on page 5 - 5 until all required tests are successfully completed for the certification role. If you must meet additional requirements ( such as an other vendor certification or exam), follow the instructions on the certification description page to submit these requirements to IBM. 7. After you complete your certification requirements, you are sent an e- mail asking you to accept the terms of the IBM Certification Agreement before receiving the certificate. 8. Upon acceptance of the terms of the IBM Certification Agreement, an e- mail is sent to you containing the following electronic deliverables: – A Certification certificate in PDF format, which can be printed in either color or black and white – A set of graphic files of the IBM Professional Certification mark associated with the certification achieved – Guidelines for the use of the IBM Professional Certification mark 9. To avoid unnecessary delay in receiving your certificate, ensure that your current e- mail is on file by maintaining an up- to- date profile. If you do not have an e- mail address on file, your certificate is sent through postal mail. Certificates are sent by e- mail. However, you may also contact IBM at the following e- mail address to request a paper copy of the certificate, including a laminated wallet- sized card: mailto: certify@ us. ibm. com Note: After taking a test, your test results and demographic data ( including name, address, e- mail, and phone number) are sent from the testing vendor to IBM for processing ( allow two to three days for transmittal and processing). After all the tests required for a certification are passed and received by IBM, your certificate is issued. Note: IBM reserves the right to change or delete any portion of the program, including the terms and conditions of the IBM Certification Agreement, at any time without notice. Some certification roles offered through the IBM Professional Certification Program require recertification.