You are now prepared to use conversation to clear the air and create a sense of connection and dedication to starting over with a clean slate. In this chapter, you learned the following:
- How to hold a difficult discussion
- How to analyze and define an issue that is fueling a workplace conflict
- How to fight smart and fight fair
- How to make a magical apology
- How to deal with difficult people
In our next and final chapter, you will see exactly how you can build on what you've learned throughout this book to make real positive changes in your workplace (and your life).
..................Content has been hidden....................
You can't read the all page of ebook, please click here login for view all page.