Since work often provides food, clothing, shelter, medical care, status, security, and a variety of other benefits, it is not surprising that a perception of threat to workplace security can trigger strong emotions. The likely method of releasing these strong emotions may be a volcanic eruption that serves no one. Thankfully, you won't be the one erupting because you now know that:
- Individual, interpersonal, and environmental factors drive workplace conflict
- Workplace conflict can impose significant costs on your career and your organization
- Personal and positional power dynamics and power-balancing strategies can be used to overcome a power disadvantage
You have also learned:
- How to define your core values, and how value misalignment can cause conflict
- How to access your life vision and how envisioning can motivate you to reach your full potential
In the next chapter, you will learn how to use specific negotiation styles and conflict-management methods to your advantage.
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