At this point, you are on the road to quickly becoming a conflict expert. You now understand a lot about conflict dynamics, including the following:
- What conflict is, and how conflict plays out in our interpersonal relationships
- The physiological factors that drive our conflicts
- How you can calm your body and save yourself from conflict drama
In the next chapter, you will learn about the key issues that have the potential to cause significant workplace conflict, and how to keep them from damaging your career.
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