really good packaging explained
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Job: 05-11966 Title: RP-Really Good Packaging Explained
06-AC51710 #175 Dtp:221 Page:262
Having been an Apple loyalist since there were flying
toasters—anybody remember them?—I could not wait to
get my iBook home so I could open the box. I was already
impressed with the outer carton, which had immediately
engaged me at the point of sale and motivated me to
buy the product, knowing full well that I was paying a
premium to other brands with better features. Again,
true to all other Apple products, I anticipated how the
product and all its components would sit flush to the
surface inside zero-tolerance, precision die-cut wells.
I anticipated the completely intuitive way things were
organized inside, encouraging me to immediately begin
exploring. What I did not anticipate was what makes this
my favorite package: I opened the carton and was greeted
by the fragrance of fresh-picked fruit! The original iBook
package had a small sachet of fragrance perceptually
coded to the product color—in my case, tangerine. By
fully engaging all the senses, the iBook has earned its
place as my all-time favorite package and reconfirmed
Apple as my all-time favorite brand.
Macintosh iBook
Jonathan Ive
As mentioned, it’s much easier to be creative with a tiny specialty brand than a global
category leader. Just look at how many specialty brands are highlighted in this book!
Although huge, monolithic, category-leading, billion-dollar brands may move more slowly,
their identities are often most creative. In fact, I’d argue that it takes much more creativity
to effect a change in brand perception when you are working with deeply engrained brand
recognition and tightly defined parameters. Heinz has done just that.
Like Coke, Heinz has a heritage that stretches for well more than 100 years. The white
keystone label shape with the all-capitalized Heinz logo in its arched top area has been a
consistent carrying device all these many years. Amplifying its heritage, Heinz has never
been dusty or retro or kitsch. It has always remained tried and true to both itself and its
consumers. And once trust is built, it then gives the latitude to explore. Several years ago,
Heinz began adding whimsical phrases like “Caution, Slow-Moving Condiment,” literally
making a negative brand experience into a celebration! Great brand identities are at
the same time reassuringly familiar (visual shorthand for our grab-and-go culture) and
refreshingly engaging. Balancing these two extremes is where the creativity comes in.
Heinz Ketchup
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