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Directed Storytelling

Gathering rich stories of lived experiences using narrative conversational prompts

  • Directed storytelling is rooted in narrative inquiry, whereby researchers understand people and document their experiences from personal stories.
  • It starts with a prompt by the researcher to the storyteller: “Tell me a story about the last time you . . .”
  • Additional guiding questions are posed in terms of who, what, when, where, and how, to keep the storyteller in a comfortable narrative flow.
  • Ideas emerging from stories can be clustered using affinity diagramming, looking for consistent patterns and themes within and across experiences.
  • Themes that characterize experiences can be modeled into a tangible framework, with maps or diagrams of what is most significant about participant experiences.
  • The method may provide subtle reinforcement and validation of existing design directions or identify the need for additional research.

See alsoCritical Incident TechniqueInterviewsPicture Cards

Guiding questions for directed storytelling might include the following: When and with whom did you interact? What aspects of the environment affected your experience? How did you feel?

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