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Cultural Probes

Provocative instruments to inspire new forms of self-understanding and communication

  • Use materials such as postcards, journals, cameras, text, and imagery to gather personal insights from participants.
  • Provocations are designed to inspire people to thoughtfully consider personal context and circumstance and respond in unique, creative ways.
  • Materials should be varied and imaginative to elicit responses that are relevant to the design inquiry.
  • Probes are flexible, open-ended, and intentionally subjective, collecting inspirational data to stimulate design imagination.
  • Design probes support empathic understanding through information gathering over a prolonged period, where the researcher cannot be present.
  • Probe kits are combined with other research methods such as observations, site visits, and interviews.
  • Probes should be thoughtful in aesthetic craft, message, and delivery and be created to inspire delight and respect, response, and return.

See alsoDiary StudiesExperience Sampling MethodPhoto Studies

A study on mass customization of products collected personal stories of participants using a cultural probe kit of digital voice recorders, cameras, postcards, diaries, and stickers.

image

Courtesy of Kate Herd

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