The rapid review of multiple design concepts by multiple users in quick succession
Speed dating introduces people to design ideas via storyboards and simulated environments before expensive technical prototypes are built by using the following process:
– Conduct contextual field research via methods such as interviews, role-playing, artifact analysis, directed storytelling, diary studies, and cultural probes.
– Create storyboards to elicit an emotional, empathic reaction to relatable characters in convincing scenarios, based on the needs uncovered by research.
– “Speed date” storyboards to a group of people followed by focus questions to help design teams understand what is in the users’ minds.
– Articulate misunderstandings, refine scenarios, and consider new design opportunities based on user rankings of needs and effectiveness.
– Construct a simulated environment to allow people to act out a role from the revised scenarios, observing how users deal with specific problems in context.
Speed dating allows for structured engagements across multiple scenarios, creating new understanding about potential design opportunities to consider and problem areas that should be avoided.