JIRA comes with a database integrity checker utility to help you identify and fix data inconsistencies, which can often occur as a result of the following:
These inconsistencies can sometimes lead to workflow errors or even system crashes. In this recipe, we will look at how to correct these data inconsistencies.
Before you fix any errors found with the integrity checker utility, make sure you create a backup of your data.
Perform the following steps to run the integrity checker utility:
As shown in the following screenshot, we have two data integrity errors related to custom fields caused by custom fields being deleted but still referenced in configuration schemes. By selecting those two errors and clicking on the Fix button, JIRA will automatically fix the errors by removing the references.