Sending e-mails to users from JIRA

With the outgoing mail server set up, we are now able to send e-mails directly from JIRA. One common use case is to send out reminders such as system maintenance notices to everyone in JIRA, or sending important updates to members of a project. In this recipe, we will look at how to perform these types of tasks with JIRA.

Getting ready

You must first configure an outgoing mail server for JIRA. Refer to the previous recipe, Setting up an outgoing mail server, for details.

How to do it…

Proceed with the following steps to send out direct e-mails to users in JIRA:

  1. Navigate to Administration | System | Send Email.
  2. Select the recipients of the e-mail. You can choose to send an e-mail via Project Roles or Groups. For example, to send an e-mail to everyone who uses JIRA, you can select the jira-users group (if it is the group that people need to be in, in order to use JIRA).
  3. Type in your e-mail subject and body.
  4. Check the Bcc checkbox if you do not want people to see other recipients' e-mail addresses.
  5. Click on the Send button to send the e-mail, as shown in the following screenshot:
    How to do it…
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