Social awareness comprises the mastery of five core skills:

• Empathy: The ability to sense other people's emotions and feelings
• Awareness and acknowledgment: The ability that enables you to understand and validate the other person's feelings - without agreeing with them
• Sensitivity: The ability that allows you to acknowledge how the other person is feeling
• Organizational awareness: The ability to recognize and understand how the organizational structures in which you and others operate can influence emotions
• Service orientation: The ability to take in to consideration others' needs and help them achieve their goals