Every interaction we have involves some form of communication. Under the light of emotional intelligence, communication is the skill that enables you to tune in to the emotions of others and use that emotional data to influence the other person to choose the best course of action. It enables you to build rapport, trust, and long lasting bonds. Other features of this skill include being good at compromising, seeking mutual understanding, dealing with difficult issues head-on, welcoming open and frank discussion, being receptive to good and bad news, and not allowing disagreements to become roadblocks to further communication.

How to improve communication:

• Don't talk over people: This demonstrates a real lack of respect.
• Don't finish other people's sentences: Research has shown that by doing this you are disempowering the other person because you are taking control of the conversation.
• Paraphrase: If you want to show that you have really understood someone, all you have to do is repeat back to someone what they have just said, before you comment yourself.
• Listen actively: Focus on active listening instead of passive listening. The difference is that active listening means you engage and respond to the other person based on what they have said; passive listening is simply the act of listening with no response.
• Maintain eye contact: By looking the other person in the eye, you are proving that you are interested in what they are saying.