Discussing effective collaboration with Microsoft 365

We discussed in Chapter 3, Core Microsoft 365 Components, the different platforms that can provide collaboration between coworkers:

  • Exchange Online provides email communication and a calendar.
  • SharePoint Online provides a single repository of sorts in which members can store, share, and edit files, data, and news.
  • Teams provides a hub for people to chat and video conference, while incorporating SharePoint Online, OneDrive for Business, and other apps within a single interface.

These core technologies provide a basis for collaboration and productivity. We've mentioned these foundational services of Office 365 several times.

These apps and services may either work on top of the core Microsoft 365 technologies such as SharePoint Online or Teams or complement collaboration by providing different functions. In this section, we will cover the other collaboration products that also come with Microsoft 365 as part of the suite. MS-900 will have scenarios where you need to identify the correct service to meet an organization's needs.

The following table provides a list of additional Office 365 services and one-line descriptions for each:

Service Description
Delve Manage your Office 365 profile, and discover and manage personal insight and relevant data based on who you work with and what you work on.
Excel This is a powerful spreadsheet program to discover and connect to data and model, analyze, and visualize insights.
Forms Build simple surveys, quizzes, and polls to easily share with others and see results in real time.
Kaizala This a phone number-based secure mobile chat app for work.
MyAnalytics These help to build better work and productivity habits using analytics and insights from Office 365.
OneDrive Store, access, and share files in one place from multiple devices.
OneNote This is a digital notebook to capture and organize notes across all devices.
Outlook This provides email and a calendar in one rich and familiar Outlook experience.
Planner Easily create and manage simple plans, organize and assign tasks, share files, and get progress update with other teammates.
Power Automate (formerly Microsoft Flow) Seamlessly integrate apps and services to automate time-consuming and repetitive tasks.
Power BI Create coherent, interactive, and engaging dashboards from various data sources and easily share insights. 
PowerPoint This is a powerful presentation platform to deliver clear and engaging displays during meetings and proposals.
Power Apps Build and publish modules, rich forms, and web apps with various data sources with little to no code.
Stream This is a secure workplace video platform to manage video content such as recorded training, announcements, or meetings and share them within the organization.
Sway This is a digital storytelling platform to create and share interactive reports, presentations, and personal stories.
To Do Create task lists to manage, prioritize, and complete. 
Whiteboard This is a freeform canvas to ideate and collaborate, designed for pen, touch, and keyboard.
Word This is a document platform for word processing, editing, and sharing.
Yammer This is an enterprise social network platform to connect with coworkers and classmates, share information, and organize projects.

Each of these services is designed to seamlessly integrate with the Office 365 platform. They can operate individually or be integrated into SharePoint Online, Teams, or both to help with collaboration and productivity.

Make sure that you know each app and the collaboration and productivity features it provides to an organization for the exam. 

However, there are additional apps and services native to Office 365 that come alongside the core services and offer more features—services such as Stream, Planner, Forms, and Yammer. You'll need to know about these different services so you can both address any other collaboration needs within your organization and pass the MS-900 exam.

We'll take a look at some of the apps in a little more detail next.

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