In today’s world, systems often need to talk to each other to provide a holistic digital experience. While Jira is great at tracking and managing tasks, it is only one of the many systems your users will use on a daily basis to complete their work, so it is important that Jira is able to connect to other systems. If you are running a software engineering team, a good example of this would be integrating Jira with your source control system, such as Atlassian Bitbucket or GitHub, so you can see clearly the branches and code commits that are involved in fixing a bug tracked in Jira.

Of course, you do not want any random systems to connect to Jira, and this is where whitelists comes in. As a Jira administrator, you can specify a list of trusted systems for Jira to connect to, allow those systems to connect to Jira, or both. To whitelist a system, perform the following steps:

1. Browse to the Jira administration console.
2. Select the System tab and then Whitelist.
3. Enter the URL for the remote system and select how you want Jira to match the URL. You can use regular expressions with the URL.
4. Click the Add button to add the URL to the whitelist.

Once the URL is whitelisted, Jira will allow outgoing and incoming (if allowed) connections to the target system.