Setting default values

For most custom fields, you can set a default value so your users will not need to fill them in unless they have special needs. For text-based custom fields, the default values will be displayed as text by default, when the users create or edit an issue. For selection-based custom fields, the default values will be pre-selected options for users.

Just like setting selection options, default options are also set on a per-custom-field-context basis:

  1. Browse to the Custom fields page
  2. Click on the Configure option for the custom field for which you wish to configure select options
  3. Click on the Edit Default Value link for the custom field context to which you want to apply the default values
  4. Set the default value for the custom field
  5. Click on the Set Default button to set the default value

Setting the default value will be different for different custom field types. For text-based custom fields, you will be able to type any text string. For select-based custom fields, you will be able to select from the options you add. For picker-based custom fields, such as User Picker, you will be able to select a user directly from the user base.

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