It is always a good idea to send a test email after you configure your SMTP mail server to make sure that the server is running and that you have set it correctly in Jira:
- Browse to the Outgoing Mail page.
- Click on the Send a Test Email link for your SMTP mail server.
- Click on the Send button to send the email. Jira will autofill the To address based on the user you have logged in as.
If everything is correct, you will see a confirmation message in the Mail log section and receive the email in your inbox. If there are errors, such as mail server connection, then the Mail log section will display these problems. This is very useful when troubleshooting any problems with Jira's connectivity with the SMTP server:
In the preceding screenshot, you can see that test email delivery has failed, and the error is because Jira was unable to connect to the configured SMTP server.