Ability

• intellectual, 27–29, 28e

• physical, 29, 30e

• of team members, 161

Absenteeism, 44

Accommodation, 232

Acquisitions, mergers, 273

Acting, 55

Action research, 291

Affect, 47–49, 48e

• intensity, 52

Affective circumplex, 50e

Affective component of attitudes, 35

Affective events theory (AET), 56

Affirmative action programs (AAP), 32

Age, 21–22, 54

Agreeableness, 67, 68e, 69

Allostasis, 298

Anchoring bias, 89–90

Anthropology, 7

Appeals, 212

Appreciative inquiry (AI), 293

Arbitrator, 242

Arousal, 108

Attitudes, 14

• behavior and, 36

• components of, 35, 35e

• definition of, 34

• development and perception of, 3

• toward job, 37–38, 61

• summary of, 46

Attribution theory, 84, 85e

• of leadership, 203–204

Authentic leadership, 199

Automatic processing, 178–179

Autonomy, 121

• predictability vs., 263

Availability bias, 90

Avoidance, 71, 232