Implications for Managers

  • Consider that, as a manager, you are a change agent in your organization. The decisions you make and your role-modeling behaviors will help shape the organization’s change culture.

  • Your management policies and practices will determine the degree to which the organization learns and adapts to changing environmental factors.

  • Some stress is good. Increasing challenges brought by autonomy and responsibility at work will lead to some stress but also increase feelings of accomplishment and fulfillment. Hindrance stressors like bureaucracy and interpersonal conflicts, on the other hand, are entirely negative and should be eliminated.

  • You can help alleviate harmful workplace stress for your employees by accurately matching workloads to employees, providing employees with stress-coping resources, and responding to their concerns.

  • You can identify extreme stress in your employees when performance declines, turnover increases, health-related absenteeism increases, and engagement declines. However, by the time these symptoms are visible, it may be too late to be helpful, so stay alert for early indicators and be proactive.

Try It!

If your professor has chosen to assign this, go to the Assignments section of mymanagementlab.com to complete the Simulation: Change.

Personal Inventory Assessments

Tolerance of Ambiguity Scale

How well can you tolerate the ambiguity that change brings? Take this PIA to learn more about your tolerance level for this challenge.

  1. 17-1. What do you think are the best ways to prepare employees for organizational change? Support your answers.

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