Summary

Lync Server 2013 is a complex service that spans multiple technologies. A major key to success in deploying Lync at any organization is establishing a proper monitoring plan. Identifying all components to be monitored, and implementing a solution that seamlessly monitors each solution, will move organizations one step closer to the goal of a successful Lync deployment.

The Windows operating system includes tools available to monitor Lync including Performance Monitor and event logs. Additionally, Lync Server 2013 can provide end-user scenario testing and health validation using synthetic transactions. System Center Operations Manager is a utility that can be used to automate all monitoring tools available to Lync under a single management interface. SCOM enables organizations to successfully monitor the availability and quality of the Lync service deployed in their environment.