You can customize Alfresco's features, such as smart spaces, library services, and security, in order to implement your enterprise document management requirements. Various interfaces, such as web client, CIFS, FTP, and WebDAV can be used to manage the content in the Alfresco repository. The content can be edited on your local desktop, using your choice of content editors. The Microsoft Office add-in provides a more natural way of managing the content, and thus improves productivity.

You can enable discussions on spaces and individual documents in order to facilitate collaboration. You can enable RSS syndication to share information with external systems or users. Moreover, you can use various ways of merging your existing content into Alfresco, by using free tools and web services.