Contents
HR as an Expense—The Introduction of Metrics—The Era of Analytics—The Organization of This Book—Acknowledgments
PART ONE: INTRODUCTION TO PREDICTIVE ANALYTICS
Disruptive Technology: The Power to Predict
What Is Analytics?—Introducing HCM:21®—The Value of Insight—The Plan
Toward Analytics and Prediction
The Language of Metrics and Analytics—Ascending the Value Ladder—The Power of Analytics—The Model for Predictive Management
Measuring What Is Important, by Luis Maria Cravino
From Business Analytics to Rational Action, by Kirk Smith
Scan the Market, Manage the Risk
The Big Picture—The Value of Statistical Analysis—The Importance of Risk Assessment—The Data Speak for Predictive Management—Ready, Aim, Begin
“Best in Brazil”: Human Capital and Business Management for Sustainability, by Rugenia Pomi
The New Face of Workforce Planning
Human Resources Versus Human Capital Planning—Jumping Ahead of the Competition
How to Put Capability Planning into Practice
Scenario Planning: Preparing for Uncertainty, by James P. Ware
Truly Paying for Performance, by Erik Berggren
Any Process: Input, Output, Throughput—Process Analysis for Human Resources—A Broader Future View—The Integration of HR Services
The Treasure Trove You Already Own, by Robert Coon
Waking the Sleeping Giant in Workforce Intelligence, by Lisa Disselkamp
Turning Data into Business Intelligence
Just What Are Metrics?—Avoiding Common Metrics Mistakes—Second-Generation Metrics: Benchmarking—Third-Generation Metrics: Predictive Analytics That Yield Business Intelligence—Business Intelligence: The Ultimate Goal—At the End of the Day
Predictive Analytics for Human Capital Management, by Nico Peruzzi
Using HR Metrics to Make a Difference, by Lee Elliott, Daniel Elliott, and Louis R. Forbringer
PART THREE: THE MODEL IN PRACTICE
Impacting Productivity and the Bottom Line: Ingram Content Group
Wayne M. Keegan
Leveraging Human Capital Analytics for Site Selection: Monster and Enterprise Rent-A-Car
Jesse Harriott, Jeffrey Quinn, and Marie Artim
Predictive Management at Descon Engineering
Umair Majid and Ahmed Tahir
Working a Mission-Critical Problem in a Federal Agency
Jac Fitz-enz
UnitedHealth Group Leverages Predictive Analytics for Enhanced Staffing and Retention
Judy Sweeney
What We Know About Tomorrow—What Analytics Can Deliver for Your Organization—Thought Drives Action—Still Evolving
Views of the Future: Human Capital Analytics