About the Author

Jac Fitz-enz, Ph.D., is Founder and CEO of Human Capital Source. Dr. Jac is acknowledged worldwide as the father of human capital strategic analysis and measurement. He published the first human resources metrics in 1978, and he introduced benchmarking to HR in 1985. In 2007, he was cited as one of the top five “HR Management Gurus” by HR World, and the Society for Human Resource Management chose him as one of the fifty persons who, in the past fifty years, have “significantly changed what HR does and how it does it.” In 2006, the International Association for Human Resources Information Management presented Dr. Jac with the Chairman’s Award for Innovative Excellence in Information Management.

In June 2007, Jac Fitz-enz organized a group of twenty companies to build Predictive Management: HCM:21, a model that aligns, integrates, and predicts the effects of HR services on organizational performance, using human resources analytics to generate leading indicators and measures of intangibles.

Dr. Fitz-enz has published eleven books and nearly 300 articles, reports, and book chapters on measurement and strategic management. He has trained more than 85,000 managers in forty-five countries. His column “Leading Edge” appears monthly in the journal Talent Management.

E-mail: [email protected], website: www.humancapitalsource.com