Telnet

Telnet is a simple method of checking whether a specific TCP port is available from a client machine. From a machine that is having trouble contacting a Mediation Server, follow these steps to verify connectivity to the Mediation Server service:

Tip

The Telnet client is not installed by default in modern Windows operating systems. On a desktop operating system it must be installed by using the Turn Windows Features On or Off option found in Programs and Features. On a server operating system it can be installed through the Features section of Server Manager.

1. Open a command prompt.

2. Type the following command:

telnet <Mediation Server pool FQDN> 5061

If the window goes blank and only a flashing cursor is seen, it means the connection was successful and the port can be contacted without issue. If the connection fails, an error is returned. Check that the services are running on the Mediation Server and that no firewalls are blocking the traffic.

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