Acknowledging triggers
by Andrea Vacche, Patrik Uytterhoeven, Rihards Olups
Zabbix: Enterprise Network Monitoring Made Easy
- Zabbix: Enterprise Network Monitoring Made Easy
- Table of Contents
- Zabbix: Enterprise Network Monitoring Made Easy
- Zabbix: Enterprise Network Monitoring Made Easy
- Credits
- Preface
- I. Module 1
- 1. Getting Started with Zabbix
- The first steps in monitoring
- Zabbix features and architecture
- Installation
- Summary
- 2. Getting Your First Notification
- 3. Monitoring with Zabbix Agents and Basic Protocols
- 4. Monitoring SNMP Devices
- 5. Managing Hosts, Users, and Permissions
- 6. Detecting Problems with Triggers
- 7. Acting upon Monitored Conditions
- 8. Simplifying Complex Configurations with Templates
- 9. Visualizing Data with Graphs and Maps
- 10. Visualizing Data with Screens and Slideshows
- 11. Advanced Item Monitoring
- 12. Automating Configuration
- 13. Monitoring Web Pages
- 14. Monitoring Windows
- 15. High-Level Business Service Monitoring
- 16. Monitoring IPMI Devices
- 17. Monitoring Java Applications
- 18. Monitoring VMware
- 19. Using Proxies to Monitor Remote Locations
- 20. Encrypting Zabbix Traffic
- 21. Working Closely with Data
- 22. Zabbix Maintenance
- A. Troubleshooting
- B. Being Part of the Community
- 1. Getting Started with Zabbix
- II. Module 2
- 1. Zabbix Configuration
- 2. Getting Around in Zabbix
- 3. Groups, Users, and Permissions
- 4. Monitoring with Zabbix
- Introduction
- Active agents
- Passive agents
- Extending agents
- SNMP checks
- Internal checks
- Zabbix trapper
- IPMI checks
- JMX checks
- Aggregate checks
- External checks
- Database monitoring
- Checks with SSH
- Checks with Telnet
- Calculated checks
- Building web scenarios
- Monitoring web scenarios
- Some advanced monitoring tricks
- Autoinventory
- 5. Testing with Triggers in Zabbix
- 6. Working with Templates
- 7. Data Visualization and Reporting in Zabbix
- 8. Monitoring VMware and Proxies
- 9. Autodiscovery
- 10. Zabbix Maintenance and API
- C. Upgrading and Troubleshooting Zabbix
- III. Module 3
- 1. Deploying Zabbix
- 2. Distributed Monitoring
- 3. High Availability and Failover
- Understanding high availability
- Understanding the levels of IT service
- Some considerations about high availability
- Implementing high availability on a web server
- Configuring the Zabbix server for high availability
- Implementing high availability for a database
- Summary
- 4. Collecting Data
- 5. Visualizing Data
- 6. Managing Alerts
- 7. Managing Templates
- 8. Handling External Scripts
- 9. Extending Zabbix
- 10. Integrating Zabbix
- D. Bibliography
- Index
In this recipe we will see how to acknowledge triggers when they happen. Why do you need to know? To save others the frustration of looking into a problem that has already been resolved by you.
To be able to acknowledge some triggers, you need a complete functional Zabbix installation. To acknowledge some trigger, you need a failure on one of the triggers. If no trigger is in alarm then you could try for example, to increase the CPU load or stop the service from the Zabbix client.
When we go in Zabbix to our web interface, we have a list with the last 20 issues. As you can see, we have multiple columns with one being the Last change.
- This column is the date and time when the item had its last status change. The next column Age will tell us how long the problem is already there.
- The Ack column will allow us to acknowledge the problem. This way we can work in an organized way with multiple people in Zabbix:
- When we click on the Ack button, we are able to type some information in the message box. This can be a small text explaining what has been done to fix the problem:
So how does it work? Based on our items that we have created and the triggers that were set on those items, an event will be generated in Zabbix. Those events are used to create actions but those events can also be acknowledged to notify other users that we have fixed the problem or that we are busy with the problem. This we can write down in our message box.
Acknowledgments can be done from the front page from the 20 Last item box or we can go in the Zabbix menu to Monitoring | Events and acknowledge the status of our item.
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