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by Robert R. Carkhuff
The Art of Helping
Cover
Title
Copyright
TABLE OF CONTENTS
ABOUT THE AUTHOR
DEDICATION
PROLOGUE
ACKNOWLEDGEMENTS
I. INTRODUCTION
1. HELPING AS A WAY OF LIFE
• For Better or Worse
II. THE HELPING PROCESS
2. THE HELPEE’S CONTRIBUTION— INTRAPERSONAL PROCESSING
• Involvement in Processing
• Exploring Human Experiences
• Understanding Human Goals
• Acting upon Programs
• Feedbacking Information
• Summary
3. THE HELPER’S CONTRIBUTION— INTERPERSONAL PROCESSING
• Attending to Facilitate Involvement
• Responding to Facilitate Exploring
• Personalizing to Facilitate Understanding
• Initiating to Facilitate Acting
• Facilitating Feedback
• Summary
III. HELPING SKILLS
4. ATTENDING—INVOLVING THE HELPEE
• Preparing for Attending
• Attending Personally
• Observing
• Listening
• Summary
5. RESPONDING—FACILITATING EXPLORING
• Responding to Content
• Responding to Feeling
• Responding to Meaning
• Summary
6. PERSONALIZING— FACILITATING UNDERSTANDING
• Interchangeable Base
• Personalizing Meaning
• Personalizing Problems
• Personalizing HRD Problems
• Personalizing Goals
• Personalizing HRD Goals
• Personalizing Decision Making
• Summary
7. INITIATING—FACILITATING ACTING
• Defining Goals
• Developing Programs
• Developing Schedules
• Developing Reinforcements
• Preparing to Implement Steps
• Planning Check Steps
• Summary
IV. SUMMARY
8. RECYCLING THE HELPING PROCESS
• Recycling Attending
• Recycling Responding
• Recycling Personalizing
• Recycling Initiating
• Summary
EPILOGUE
APPENDICES
A. Feeling Word List
B. HCD Levels of Functioning
C. The Carkhuff Helping Model
D. References
INDEX
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Copyright
The Art of
HELPING
Robert R. Carkhuff
NINTH EDITION
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