THE EXECUTIVE SUMMARY 49
Opinion varies about whether you should write the executive summary first or after com-
pleting the remainder of the document. In practice, the answer is a definite yes on both
counts. If you have any uncertainty about what you are trying to achieve and what should
go into the plan, writing a one-page summary at the outset will help you crystallise your
ideas. There will be gaps and you might rewrite most of it later, but you should not regard
this as wasted effort. If preparing the plan is a team effort, the summary will help every-
one to work to the same goal.
If you are writing a plan for your own use, do not fall into the trap of thinking that the
executive summary says it all so there is no need to go any further with the plan. You will
learn a great deal about yourself and your business by completing the plan, using it as an
operating tool, and carrying out a review a year later to see what went right and wrong.
It is critically important to return to the executive summary when you have completed
the remainder of the plan and rewrite the summary with the benefit of hindsight.
‘Wherever you go, speak the language of that place.’
CHINESE PROVERB
If you are looking for funding, you will not get off the starting block unless
your executive summary is solidly convincing and interesting.
I know of a seemingly credible business plan prepared by one of the major
US international banks. They presented it to the chief finance officer of a major
American investment house. He rejected it without reading more than half of the
executive summary when he spotted an error of fact that was perhaps trivial. It was
unrelated to the potential success of the business, but it immediately cast doubt on
the reliability of all the analysis. Make sure that you avoid such fundamental errors.
Use journalistic tricks if necessary. If there is a useful fact that might or might not
be 100% correct, use wording that is less specific. Instead of demand is $10 billion a
year you might say:
Commentators estimate that …
Industry sources indicate that …
You can also blame somebody else, preferably somebody else with credibility. You
can also pump up your opinions:
Academic sources indicate …, although our market research suggests that
commonly accepted estimates are too high/low.
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