Creating a Sustainable Organization: Approaches for Enhancing Corporate Value Through Sustainability
Major Themes and Messages in This Book
Chapter 2 Background and Context
What Is Sustainability, and Why Is It Important to Business?
Why Sustainability Is and Will Remain Important to U.S. Corporations
Where We’ve Been and What We’ve Learned
What ESG/Sustainability Investing Is and Why You May Never Have Heard of It
Major Factors, Actors, and Trends
ES&G Concerns as Key Requirements and Determinants of Long-Term Business Success
Implications for Sustainability Professionals and Others Working on Corporate Sustainability Issues
Chapter 3 ES&G Issues and How They Affect the Business Enterprise
Environmental, Health and Safety, and Social Equity Laws and Regulations
Stakeholder Expectations and Nonlegal Requirements
Organizational Strength and Capability
Chapter 4 Stakeholder Interests and Influences and the Social License to Operate
Typical Stakeholder Involvement in and Influence on Corporate Behavior
Chapter 5 Managing ES&G Issues Within the Organization
Relationships Among and Between EHS, Social, and Governance Issues
Effective ES&G Management Structures and Practices
Integrating Sustainability into the Company’s “Organizational DNA”
Chapter 6 Investors and the Power of Markets
Market Theory and Underlying Assumptions
Who Investors Are and What They Care About
Size and Composition of U.S. Capital Markets
Institutional Investors and Fiduciary Duty
Traditional and Emerging Security Evaluation Methods
Socially Responsible Investing (SRI) and ES&G Investing
ES&G Evaluation and Investing Methods
International Situation and Trends
Analysts, Rating Agencies, Data Providers, and Other Intermediaries
Trends and Potential Game-Changers
Chapter 7 The Financial Impact of Effective (or Ineffective) ES&G/Sustainability Management
Surveys of Corporate and Investor Attitudes and Beliefs
Chapter 8 Defining, Measuring, and Reporting ES&G Performance
Why Performance Measurement and Reporting Are Crucial
ES&G Data, Information, Knowledge, and Insight
Major ES&G Data Types and Sources
Creating Knowledge and Insight from Corporate and Industry ES&G Information
Sustainability Reporting: Extent of Use
Evaluation of Current ES&G Reporting Practices, Limitations, and Trends
ES&G Research and Analysis Firms
Chapter 9 Making It Happen in Your Organization
Creating Sustainable Value for the Enterprise
Implications for Sustainability Professionals
Making Sustainability Stick: The Blueprint for Successful Implementation
The Top Line and Competitive Advantage
Protecting Your Brand Exercise
Chapter 2 Defining Sustainability
Defining Sustainability for Your Company
What Does This Mean to Your Employees?
Chapter 3 Understanding Your Stakeholders and What Is Material to Them
Why You Need Stakeholder Engagement
Materiality and the Process for Determining It
Best Practices and Common Delivery Mechanisms
Communicating It Back to Stakeholders
Chapter 4 Baselining Sustainability to Measure What Matters
Using the Gap and SWOT Analyses
Baselining Supports Other Business Decisions
Managing Your Sustainability Data
Chapter 5 Goals/Vision and Your Sustainability North Star
Goals Need to Be Corporate, Departmental, and Individual
Align KPIs and Sustainability Goals with Corporate Goals
Assign Responsibility and Accountability
Chapter 6 Management Support Is Essential
People Need to See, Hear, and Feel Leadership Support
Prove It Out. Small Wins Build Momentum
Chapter 7 Understanding Change Management to Guide Implementation
Change Is Tough and Nobody Likes to Change
The Hagen-Wilhelm Change Matrix
Breaking Down Silos and Coordinating across Departments
Chapter 8 Engaging Employees Around Sustainability
Introduction to Employee Engagement
Sustainability and Employee Engagement
Train and Make Sustainability Part of the Job
Recognize Different Learning Styles
Chapter 9 Systems, Decision Making, and Internal Alignment
Incorporate into Decision Making
Investment and Procurement Policies
Align Philanthropy and Community with Sustainability
Operationalizing Your Green Team
Chapter 10 Institutionalizing Sustainability
Job Descriptions and Onboarding
Evaluations and Aligning Benefits
Rewards, Recognition, and Compensation
Chapter 11 Communicating Sustainability Internally
Continuous Communication Reinforces Your Message
Share Both the Good and the Bad
Align Your Communications Efforts
Individuals Interviewed for This Book
Better Green Business: Handbook for Environmentally Responsible and Profitable Business Practices
Part I: Establish a Strategy and Transformation Plan
Chapter 1 Driving Forces and Challenges That Organizations Face
1.1. Environmental Stewardship Presents New Growth Opportunity
1.2. Leaders Are Already Taking Action
1.3. Driving Forces Are Aligned Like Never Before
1.3.2. Impacts from Drivers Lead to Adverse Consequences Without Environmental Stewardship
1.3.3. Risks That Require Mitigation to Manage Drivers and Capture Business Value
1.4. Develop Green Strategy with Rigor
Chapter 2 Formulate Green Strategy to Complement Traditional Strategy
2.1. The Role and Scope of Green Strategy Is Broad
2.2. Foster a Common Culture of Awareness and Action
2.2.2. Install Appropriate Tools
2.2.4. Measure and Report Performance
2.2.5. Make It Everyone’s Responsibility
2.2.6. Communicate with the Workforce and Others
2.2.7. Manage Cultural Change and Risk
2.3. Complement and Strengthen Traditional Business Strategy
2.3.1. Brands and Market Positions
2.3.4. Locations and Geographies
Chapter 3 Green Strategy Supports Operational Improvements
3.1. Drive Operational Decisions and Initiatives That Improve the Environment
3.1.1. Processes, Supply Chains, and Facilities
3.1.2. Organizational Roles, Skills, and Core Competencies
3.1.3. Data Visibility, Reports, Systems, Platforms, Hardware, and Equipment
3.2. Support Actions with Attractive Value Propositions
3.3. Steps to Develop a Green Strategy
Chapter 4 Make Green Strategy Actionable with a Proven Approach
4.1. Use Leading Practices for Making Strategic Visions Actionable
4.2. Formulate Green Strategic Vision and Imperatives
4.3. Determine Enabling Green Business Capabilities
4.4. Establish Future-State Organization, Process, and Technology Needs
4.5. Describe Current State and Assess Gaps with Future State
4.6. Define and Prioritize Transformation Initiatives
4.7. Establish Transformation Roadmap and Future-State Blueprint
4.8. Manage Transformation, Measure Performance, and Sustain Improvements
4.9. Refresh at Regular Intervals
4.10. Ten Critical Success Factors for Transformation
Part II: Apply Proven Transformation Methods
Chapter 5 Transformation Methods and Green Sigma
5.1. Transformation Methods Facilitate Implementing Initiatives
5.2. Step 1 Defines Key Performance Indicators
5.3. Step 2 Establishes a Measurement System
5.3.1. Direct Measurement of Carbon Emissions
5.3.2. Indirect Measurement of Carbon Emissions
5.3.3. Direct and Indirect Measurement of Water and Other Natural Resources
5.4. Step 3 Deploys a Management Dashboard System
5.5. Step 4 Improves and Optimizes Processes
5.5.1. Voice of the Environment (VOE) Value Stream Mapping (VSM)
5.5.2. Statistical Process Control (SPC) and Design of Experiments (DOE)
5.6. Step 5 Controls Ongoing Performance
Chapter 6 Applying Green Sigma to Optimize Carbon Emissions
6.1. Step 1 Defines Key Performance Indicators
6.2. Step 2 Establishes a Measurement System
6.2.1. Measurement System for Business Travel
6.2.2. Measurement System for Employee Commuting
6.3. Step 3 Deploys the Management Dashboard System
6.4. Step 4 Improves and Optimizes Processes
6.4.1. Control of AHU Scheduling
6.4.2. Adoption of Environmental Control Best Practices
6.4.3. Use of Design of Experiments (DOE)
6.5. Step 5 Controls Ongoing Performance
Part III: Technology Innovations and Solutions
Chapter 7 Instrumenting the Planet for an Intelligent, Sustainable World
7.1. Benefits from Instrumenting Our Planet Are Enormous
7.2. Growing Demand and Increased Scarcity of Resources
7.3. Growth of Real-World Sensing
7.4. Models for Managing Real-World Systems
7.5. Applications of Models in an Instrumented World
7.5.1. Electric Power Supply Management
7.5.3. Traffic and Public Transportation Management
7.5.4. Wind Farm, Solar-Electric, and Solar-Thermal Power Management
7.5.5. Intelligent Levee Management
7.5.6. Data-Centric Modeling of the Environment
Chapter 8 Technology That Supports Instrumenting the Planet
8.1. Challenges on the Path to an Instrumented World
8.1.1. Meeting the Need for Standard Interfaces to Support Mathematical Models
8.1.2. Establishing Consistency Among Fragmented Data Sources
8.1.3. Sharing Data and Using Distributed Collaboration Tools
8.2. Real World–Aware Systems and Interactive Models
8.2.1. Edge Domain of a Real World–Aware System
8.2.2. Transactional and Business-Processing Domain of a Real World–Aware System
8.2.3. Stream-Processing Domain of a Real World–Aware System
8.2.4. Advantages and Illustrations of Real World–Aware Systems
8.2.5. The Application Layers and Technical Architecture of Interactive Models
8.3. Examples of Instrumented World Systems
8.4. Leading Toward the Future in an Instrumented World
Chapter 9 Business Considerations for Technology Solutions
9.1. Many Solutions Are Available or Developing
9.2. Macro-Level Environmental Models
9.3. Transformation Methodologies
9.5. Targeted Point Solutions for Alternative Energy Production
9.5.1. Electricity from Photovoltaic, Solar Cells
9.5.2. Electricity from Wind Turbines
9.5.3. Electricity from Water, or Hydropower
9.5.5. Thermal Energy Alternatives to Fossil Fuels
9.6. Targeted Point Solutions for Efficiency and Resource Management
9.6.1. Efficiency from Green Computing Solutions
9.6.2. Efficiency from Green Product Solutions
9.6.3. Efficiency from Green Building Construction
9.6.4. Environmental Stewardship through Recycling and Water Reclamation
Chapter 10 Critical Trends Shaping the Future
10.1. The Imperative for Change Will Continue and Strengthen
10.2. The Role of Government Will Grow and Align Globally
10.3. Environmental Intelligence Will Integrate with Traditional Operations
10.4. Businesses That Master Green Strategy Will Win in the Marketplace