Published in 2008 by
Prentice Hall
Pearson Education South Asia Pte Ltd
23/25 First Lok Yang Road, Jurong
Singapore 629733

Pearson Education offices in Asia: Bangkok, Beijing, Hong Kong, Jakarta, Kuala Lumpur, Manila, New Delhi, Seoul, Singapore, Taipei, Tokyo

Printed in Singapore
4   3   2   1
10  09  08  07

ISBN-10          981-06-7938-6
ISBN-13  978-981-06-7938-5

National Library Board Singapore Cataloguing in Publication Data

Tang, Angie.
       Retail operations : how to run your own store / Angie Tang,
                Sarah Lim. – 2nd    ed. – Singapore : Pearson/Prentice Hall, 2008.
                p. cm.
                Includes index.
                ISBN-13 : 978-981-06-7938-5
                ISBN-10 : 981-06-7938-6

       1. Retail trade – Management.  2. Stores, Retail – Management.
I. Lim, Sarah (Sarah Lay Huay)  II. Title.

HF5429
658.87 -- dc22        OCN180177309

Copyright © 2008 by Angie Tang - Ng Mee Har and Sarah Lim - Lee Lay Huay. All rights reserved. This publication is protected by Copyright and permission should be obtained from the publisher prior to any prohibited reproduction, storage in a retrieval system, or transmission in any form or by any means, electronic, mechanical, photocopying, recording, or likewise. For information regarding permission(s), write to: Rights and Permissions Department.