Published in 2008 by
Prentice Hall
Pearson Education South Asia Pte Ltd
23/25 First Lok Yang Road, Jurong
Singapore 629733
Pearson Education offices in Asia: Bangkok, Beijing, Hong Kong, Jakarta, Kuala Lumpur, Manila, New Delhi, Seoul, Singapore, Taipei, Tokyo
Printed in Singapore
4 3 2 1
10 09 08 07
ISBN-10 981-06-7938-6
ISBN-13 978-981-06-7938-5
National Library Board Singapore Cataloguing in Publication Data
Tang, Angie.
Retail operations : how to run your own store / Angie Tang,
Sarah Lim. – 2nd ed. – Singapore : Pearson/Prentice Hall, 2008.
p. cm.
Includes index.
ISBN-13 : 978-981-06-7938-5
ISBN-10 : 981-06-7938-6
1. Retail trade – Management. 2. Stores, Retail – Management.
I. Lim, Sarah (Sarah Lay Huay) II. Title.
HF5429
658.87 -- dc22 OCN180177309
Copyright © 2008 by Angie Tang - Ng Mee Har and Sarah Lim - Lee Lay Huay. All rights reserved. This publication is protected by Copyright and permission should be obtained from the publisher prior to any prohibited reproduction, storage in a retrieval system, or transmission in any form or by any means, electronic, mechanical, photocopying, recording, or likewise. For information regarding permission(s), write to: Rights and Permissions Department.