128 ◾ Lawrence (Larry) Dux
Summary
e skill set of the hospital management engineer is well suited to lead and support the quality and
safety improvement initiatives that result in achieving new standards for performance account-
ability and excellence as reected in these studies.
Endnotes
1. Henry Ford Health System, Malcolm Baldrige National Quality Award Application
Summary, 2012, ii.
2. Sharp Healthcare, Malcolm Baldrige National Quality Award Application Summary,
2007, i.
3. Institute of Medicine, To Err is Human: Building a Safer Health System (Washington,
DC: National Academy Press, 2000).
4. Malcolm Baldrige National Quality Award, 2011–12 Health Care Criteria for Performance
Excellence, National Institute of Standards and Technology, United States Department
of Commerce, 2011, http://www.nist.gov/baldrige/publications/upload/2011_2012_
Health_Care_Criteria.pdf.
5. Deming, W.E., Out of the Crisis (Cambridge: Massachusetts Institute of Technology,
Center for Advanced Engineering Study, 1986).
6. Juran, J.M. (1989) Juran on Leadership for Quality: An Executive Handbook (New York:
e Free Press, 1989), 19–23.
7. Juran Institute, Inc., http://www.juran.com/publications/, December 14, 2012.
8. Malcolm Baldrige National Quality Award, 2011–12 Health Care Criteria for Performance
Excellence, National Institute of Standards and Technology, United States Department
of Commerce, 2011, http://www.nist.gov/baldrige/publications/upload/2011_2012_
Health_Care_Criteria.pdf, 49.
9. Malcolm Baldrige National Quality Award, 2011–12 Health Care Criteria for Performance
Excellence, National Institute of Standards and Technology, United States Department
of Commerce, 2011, http://www.nist.gov/baldrige/publications/upload/2011_2012_
Health_Care_Criteria.pdf, 52.
10. John R. Grith and Kenneth R. White, “e Revolution in Hospital Management,”
Journal of Healthcare Management 50, no. 3 (2005): 170–190.
11. Davis A. Foster and Jean Chenoweth, Comparison of Baldrige Award Applicants and
Recipients with Peer Hospitals on a National Balanced Scorecard (Ann Arbor, MI: Center
for Healthcare Improvement, 2011).
..................Content has been hidden....................

You can't read the all page of ebook, please click here login for view all page.
Reset