12 Chapter 1: Quality of Service: An Overview
QoS in the AVVID Environment
The foundation for the AVVID architecture is the assumption that all services (including
VoIP) use a common infrastructure. The network requirements of VoIP traffic differ from
those of a regular data flow (such as FTP). An FTP flow, for instance, requires a large
amount of bandwidth, is very tolerant to delay and packet loss, and couldn’t care less about
jitter. Conversely, VoIP takes a relatively tiny amount of bandwidth, is very sensitive to
packet loss, and requires low delay and jitter. By treating these two flows the same on your
network, neither would be likely to get ideal service, and the FTP traffic could ultimately
dominate the link, causing poor call quality for your VoIP.
For this reason, QoS is one of the cornerstones of the Cisco AVVID. Without QoS applied
to the converged links in a network, all packets receive the same treatment and real-time
applications suffer. Many QoS considerations exist in a Cisco AVVID environment, but the
primary things that all QoS mechanisms are concerned with are constant: bandwidth, delay,
jitter, and packet loss.
VoIP environments have multiple requirements. Assume that there is a T1 link between two
branch offices, and you have determined that you can spare enough of that link for three concurrent
VoIP calls. Figure 1-3 shows the minimum QoS mechanisms that you would configure.
Figure 1-3 Minimum QoS Mechanisms for VoIP in a Specific AVVID Environment
If you modify that assumption, only slightly, the required mechanisms change. The changes
are not dramatic, but call quality will certainly suffer if they are not made. Assume that the
topology now is Frame Relay, rather than a point-to-point connection, with one end at full
T1 speed and the other end at 384 kbps. Figure 1-4 shows the additional mechanisms that
would be used.
Call Admission Control:
Limits the number of calls
allowed to use this link to
three, so that you do not
exceed the allocated VolP
bandwidth.
Packet Classification & Marking:
Match VolP packets based on Source/
Destination and UDP Port Range.
Low Latency Queuing:
Provide enough bandwidth for three VolP
calls, with a promise of low latency, low
jitter, and low packet loss.
T1 to other Branch Office