Contents
INTRODUCTION: HOW TO USE THIS BOOK
Why Does New Employee Orientation Matter?
Overview of Onboarding and New Employee Orientation
The New Employee Orientation Training Sessions
What Do I Need to Know About Training?
How Much Time Will Preparation Take?
What Are the Important Features of the Book?
1 TWO-DAY NEW EMPLOYEE ORIENTATION WORKSHOP
Preparing Participant Materials
Two-Day Workshop Agenda: Day One
What to Do Between Workshop Days
Two-Day Workshop Agenda: Day Two
2 ONE-DAY NEW EMPLOYEE ORIENTATION WORKSHOP
Preparing Participant Materials
3 HALF-DAY NEW EMPLOYEE ORIENTATION WORKSHOP
Preparing Participant Materials
4 CUSTOMIZING THE NEW EMPLOYEE ORIENTATION WORKSHOPS
Customizing the Delivery Approaches to Orientation
Other Customization Considerations
Expanding the Definition of New Employee
Including the Employee’s Family
Being Sensitive to Language, Literacy, and Cultural Issues
Onboarding Executives and Managers
SECTION II: ESSENTIALS OF EFFECTIVE NEW EMPLOYEE ORIENTATION TRAINING
5 IDENTIFYING NEEDS FOR NEW EMPLOYEE ORIENTATION TRAINING
Individual Learning Needs Analysis
6 UNDERSTANDING THE FOUNDATIONS OF TRAINING DESIGN
More Theoretical Ideas Important to Learning
7 LEVERAGING TECHNOLOGY TO MAXIMIZE AND SUPPORT DESIGN AND DELIVERY
Why Consider Learning Technologies?
Opportunities to Use Learning Technologies
While Building a Learning Community
8 DELIVERING YOUR NEW EMPLOYEE ORIENTATION WORKSHOP: BE A GREAT FACILITATOR
Toys, Noisemakers, and Other Props
Facilitator Equipment and Materials
A Strong Start: Introduction, Icebreakers, and Openers
Training Room and Participant Management
A Word About Dealing With Difficult Participants
Level 1: Measuring Participant Reactions
Level 2: Measuring the Extent to Which Participants Have Learned
Level 3: Measuring the Results of Training Back on the Job
Level 4: Measuring the Organizational Impact of Training
SECTION III: POST-WORKSHOP LEARNING
Meetings With the President or Executives
Preparing for the Employee’s Arrival
Considering New Employee Concerns
SECTION IV: WORKSHOP SUPPORTING DOCUMENTS AND ONLINE SUPPORT
Learning Activities Included in New Employee Orientation Training
Assessments Included in New Employee Orientation Training
Handouts Included in New Employee Orientation Training
Tools Included in New Employee Orientation Training
16 ONLINE SUPPORTING DOCUMENTS AND DOWNLOADS