9. Sending and Receiving Email

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In this chapter, you learn how to use your iPad’s Mail app to send and receive email messages.

Image Configuring the Mail App

Image Sending and Receiving Messages

For the past several decades, email has been an important means for people to communicate with each other. Whether you’re trading messages with friends and family members, receiving messages from groups to which you belong, or receiving confirmation messages after you’ve purchased merchandise online, it’s important to have an email address and master the workings of a full-featured email program.

The email app included with your iPad is called Mail. You can use Mail to send and receive emails using your Apple email account, or configure the app to work with other email services, such as Yahoo! Mail and Google’s Gmail.

Configuring the Mail App

You use your iPad’s Mail app to send and receive email messages. It works like most other email apps, and can work with your Apple iCloud email, Microsoft Outlook, Google’s Gmail, Yahoo! Mail, and other email services.

Add an Email Account

When you set up your iPad with your Apple ID, that information was automatically added to the Mail app. So if you have an Apple or iCloud email address, that account is already set up in the Mail app—there’s nothing more you need to do to get started.

If you have an email address with a different service, however, you can add that account to the Mail app and check that email from the app. The Mail app lets you add multiple accounts and check messages from multiple addresses and inboxes. It’s convenient to be able to check all your emails in one place.

While you can still go to the Gmail website for your email, for example, it’s just as easy to check your Gmail messages from within the Mail app. All you have to do is configure the Mail app for the new account.

Image From the Dock or Home screen, tap the Settings icon to open the Settings screen.

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Image Scroll down the left column and tap Accounts & Passwords.

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Image In the Accounts section, tap Add Account to display the Add Account screen.

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Image Tap the type of email account you want to add—iCloud, Exchange, Google, Yahoo!, AOL, or Outlook.com. (If you have another type of email, tap Other.)

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Image When prompted, sign into the email account you selected with that account’s email address and password.

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Image If prompted to enable various aspects of your email account (such as calendar or contacts), select those options you want and tap Save. This account is now added to the Mail app.

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>>>Go Further: SELECT A DEFAULT ACCOUNT

Although Mail receives messages from all accounts you add, you need to select which account is used when you send messages. This is important if you have, say, both iCloud and Gmail accounts added in the app; you have to decide whether the new emails you send come from your iCloud or Gmail address.

To do this, open the Settings screen, tap Mail, and then scroll down to the Composing section. Tap Default Account and select the account you want to use to send new messages.

You’re not stuck with this one account, however. You can select a different sending account when creating a new message. When you create a new message, tap within the From field to display a panel with all your accounts listed, then select a different email account.


Get Notified of New Messages

The Mail app can notify you when you receive new messages.

Image Tap the Settings icon on the Dock or Home screen to open the Settings screen.

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Image Tap Notifications in the left column.

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Image Tap Mail.

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Image Tap “on” the Allow Notifications switch.

Image Tap the account from which you want to receive notifications.

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Image Indicate that you want to show notifications from this account on the Lock screen by tapping “on” the Show on Lock Screen switch.

Image To display previews of message contents in the alerts, tap Show Previews.

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Image Select when you want to show message previews: Always, When Unlocked, or Never.

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Create a Signature

By default, when you send email from the Mail app, it automatically attaches a line of text to the bottom of each message stating “Sent from my iPad.” This line is called a signature, and you can customize what text you include in yours.

Image From the Settings screen, scroll down the left column to the list of apps and tap Mail.

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Image Scroll down the Mail screen to the Composing section and tap Signature.

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Image Tap All Accounts to create a signature for use with all your email accounts. Or…

Image Tap Per Account to create a signature for a specific email account.

Image Tap within the text box or the text box for a specific account, delete the default signature (“Sent from my iPad”), and type a new one.

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>>>Go Further: SIGNATURES

Your email signature should be used to tell your recipients something about you. It can contain useful or fun information.

Many people use their signatures to display additional contact information, such as a phone number or Twitter handle. Others display their job title or professional qualifications in their signature.

A signature doesn’t have to be serious, however. Some people end their emails with a favorite quotation, or even a personal statement of some sort. Just keep it short—nobody wants to read a six-line signature in every email they receive from you!


Sending and Receiving Messages

The whole point of the Mail app is to let you send and receive email messages to and from your friends and family. (And any other person or organization who uses email, as well.) To that end, it’s relatively easy to use—just like most other email apps and services.

Select an Inbox

If you’ve configured the Mail app for more than one email account, you have more than one inbox to deal with. The Mail app includes inboxes for each account you use, as well as a master inbox (All Inboxes) that displays messages from all your accounts in a single place. There’s also a VIP inbox, which lists messages from people you’ve decided are very important.

Image From the Dock or Home screen, tap the Mail icon to open the Mail app. (If you have unread email, you’ll see a number on the Mail icon, which signifies how many messages you have waiting.)

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Image Tap All Inboxes to view all your incoming messages from all accounts. Or…

Image Tap the name of an account to view messages from that specific account. Or…

Image Tap VIP to view messages from your most important contacts.

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>>>Go Further: ADDING A VIP

To add the first person to the Mail app’s VIP list, so that their incoming messages automatically appear in the VIP inbox, tap to open the VIP inbox, then tap Add VIP. You now see a list of all your contacts; tap the name of the person you want to add to your VIP list. After the first person has been added, tap the Information (i) icon next to VIP in the Mailboxes pane and then tap Add VIP.


Read a Message

Reading a message in the Mail app is subtly different depending on how you hold your iPad. When you hold the device horizontally, you see a split screen, with inbox contents on the left and the selected message on the right. When you hold the device vertically, so the screen isn’t quite as wide, you see only the selected message; the inbox list slides offscreen to give more room to the selected message.

In this and the following tasks, I show you how Mail works in horizontal mode—which works best for reading emails.

Image From within the Mail app, tap the inbox you want to view. (Or tap All Inboxes to view all your messages from all your email accounts.) The left column slides offscreen to reveal all the messages in this inbox.

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Image Unread messages are displayed with a blue dot next to the subject line; messages you’ve read don’t have this blue dot. Each message displays the sender’s name and/or email address, the date received, message subject, and the first line or so of the message. Tap the message you want to read; the selected message header is shaded.

Image The selected message displays on the right side of the screen. (Or, if the iPad is held vertically, it fills the entire screen.) The name of the sender appears at the top, with the message subject beneath that. The text of the message fills the bottom of the message pane; if this message is in reply to a previous message, the previous message is “quoted” beneath that.

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Image If the sender has attached photos to the message, those photos are automatically downloaded and displayed within the message text. (If a photo is not automatically displayed, tap the Download link to display it.)

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Reply to a Message

When you reply to an email message, the original message is “quoted” beneath your reply.

Image Open the original message and then tap the Reply icon at the top of the screen.

Image Tap Reply to open the Reply pane.

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Image The original sender is listed as the recipient in the To field, and the subject is also automatically filled in (although you can edit the subject, if you want). Enter your reply into the main text box.

Image Tap Send to send your reply to the original sender.

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Create and Send a New Message

Writing and sending a new email message is similar to replying to an existing message. All you need to know is who you’re sending it to!

Image From within the Mail app, tap the New Message icon at the top-right corner of the screen. This displays the New Message pane.

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Image Tap within the To field and start typing the name or email address of the intended recipient. As you type, the Mail app displays matching names from your contacts list. If this person is listed there, tap their name.

Image If you’re sending an email to someone not in your contacts list, continue entering the person’s email address manually.

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Contacts

Learn more about your contacts and the Contacts app in Chapter 10, “Managing Your Contacts.”


Image Add another recipient by tapping again within the To field and repeating steps 2 and 3.

Image Add Cc or Bcc recipients by tapping Cc/Bcc and adding the desired names.


Cc and Bcc

Cc stands for carbon copy, and sends a copy of your message to additional recipients. Bcc stands for blind carbon copy, and sends a copy of your message to additional recipients but hides their names and addresses from the main recipients.


Image Tap within the Subject field and enter the subject of this email.

Image Tap within the main text box and enter your email message.

Image Tap Send to send the message.

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Attach a Photo to a Message

The Mail app lets you attach photos and other files to your email messages. This makes it easy to share pictures with your friends and family.


Attachments

A file of any sort attached to an email message is called an attachment.


Image From within the Mail app, tap the New Message icon to create a new message.

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Image Tap within the main text box to display the icons beneath the New Message pane, and then tap the Camera icon. (To attach a different kind of file, tap the Paperclip icon instead.) The Photos pane displays.

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Image Tap the photo album that contains the photo you want.

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Image Tap to select the photo you want to attach.

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It’s Not All Good: Keep It Small

Many digital photos, especially ones you take with your iPad camera, can create fairly large image files. If an image file is too large, your email service (or your recipient’s email service) may reject it. For this reason, the Mail app may prompt you to resize any large photo you attach. If you’re so prompted, choose a new size before proceeding (Note, however, that a smaller image size won’t look as good if printed.).


Image Tap Use. The photo is added to your new message.

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Image Complete your email as normal and tap Send.

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It’s Not All Good: Unwanted Attachments

If you receive an attachment via email that you weren’t expecting—especially from someone you don’t know—do not tap to open it! Attachments can contain viruses and other malware that can infect or damage your iPad. Unwanted file attachments, and the emails they come attached to, should be deleted!


Delete a Message

When you’re done reading a message, you may want to delete it. You may even want to delete a message before you read it, if it’s from some entity you don’t want to hear from. Fortunately, you can delete messages from the inbox itself, or from the reading pane.

Image To delete a message after you’ve read it, display the message and then tap the Trash icon.

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Image To delete one or more messages from the inbox, tap Edit.

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Image Tap to select the message(s) you want to delete.

Image Tap Trash.

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Organize Messages in Files

What do you do with your old messages after you’ve read them? You may want to delete some of them (and you just learned how), but you may want to keep some around for future reference. Instead of letting old messages clog up your inbox, create folders to organize and store your old messages.

Image From the Mailboxes list, tap Edit.

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Image Tap New Mailbox. (The Mail app refers to folders as mailboxes.)

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Image Tap within the Name field and enter a name for this new folder/mailbox.

Image Tap Mailbox Location.

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Image Tap the account where you want to store this folder.

Image You can also select a master folder for this new folder; the new folder then becomes a subfolder within that folder.

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Image Tap Save.

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Image Tap Done. The new folder/mailbox is now created.

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Image Move an email message to a folder by opening the message and then tapping the Folder icon at the top of the screen.

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Image Tap the folder you want to move this message to. The message is moved to that folder.

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Image Tap a folder/mailbox in the Mailboxes pane to view the contents of that folder/mailbox.

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Deal with Junk Email (Spam)

One of the more annoying things about email is the amount of junk email, or spam, you sometimes receive. Fortunately, the Mail app includes a spam filter that attempts to identify junk email and automatically send it to a special Junk E-mail folder.

Image View messages in the Junk folder by going to a given account in the Mailboxes pane and tapping Junk.

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Image Send a spam message you’ve received to the Junk E-mail folder by opening the message and tapping the Flag icon.

Image Tap Move to Junk.

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>>>Go Further: OTHER EMAIL APPS

Although Apple’s Mail app is a very good email app, and it’s included free with your iPad, there are other email apps available for your use. If you use a different email service, such as Gmail or Outlook.com, you may want to use the specific app for that service instead. You can find apps for most of the major email services in Apple’s App Store; just search by the name of your email service.


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